Workers Allege Labor Violations at Tulum Restaurants in Mini Quinta District

Tulum, Quintana Roo — Workers and former employees have filed complaints alleging widespread labor violations at two restaurants in Tulum’s Mini Quinta district, accusing the establishments’ purported owner of practices they say violate Mexican labor law.

The complaints target Romanian citizen Robert Viorel Tronaru, who is reportedly the owner of the Kay Nah and Santorini Gretel restaurants. According to testimonies from current and former staff, the alleged violations include a lack of employment benefits for some workers, a practice they claim has persisted for some time.

Workers also allege the restaurants withhold or fail to distribute tips generated by customer service, funds they say should be shared among the staff. They further describe an environment of mistreatment toward employees, which they say has caused dissatisfaction and burnout.

Other reported issues include delayed biweekly salary payments, creating financial uncertainty, and unjustified dismissals that former employees consider irregular personnel management.

Complainants also point to allegedly imposed work shifts of up to 12 hours, conditions they describe as excessive and not in line with national labor regulations.

The individuals who made these allegations public stated that these practices have generated discontent among those who work or have worked at the restaurants, prompting them to seek intervention from competent authorities. They have called on local and state labor officials to investigate and determine if irregularities exist in the working conditions at these establishments.