Tulum Hotels Push for Easing Customs Rules

Exterior view of the entrance to Aeropuerto Internacional Felipe Carrillo Puerto with people walking outside.

The Association of Hotels in Tulum has initiated discussions with Josefina Rodriguez, the newly appointed head of the Federal Secretariat of Tourism (Sectur). The association, represented by its president, David Ortiz, is requesting a revision of the stringent Customs regulations on the import of electronic equipment.

The current rule allows only one electronic device per person, causing inconvenience for tourists. Ortiz expressed his concern over tourists being surprised at the airport when they bring more than one device, such as a laptop and a tablet, and are then required to pay a hefty fee or risk having their equipment confiscated.

Ortiz stated, "This is a clear example of what needs to be addressed if we aspire to be a global tourism powerhouse. Tourism should be treated as a national priority in public policies.” He is optimistic that such issues can be progressively resolved under the leadership of Claudia Sheinbaum's government.

Ortiz also highlighted the importance of institutional tourist promotion, specifically for projects like El Jaguar Park and the Tulum International Airport. He said, "It's crucial that these projects are publicized to maximize their tourist potential. We anticipate greater efficiency in achieving this during the new six-year term."

As previously reported, tourists arriving at Cancun airport have complained about fines of up to 200 dollars imposed by customs for carrying more than one computer or tablet. There are also restrictions on carrying more than three cellphones or wireless devices, with non-compliance resulting in either a fine or confiscation of the devices.


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