Tulum Hotel Occupancy Hits Historic Low of 15%

Sargasso seaweed on a beach in Tulum, Quintana Roo

Cancún, Quintana Roo — Quintana Roo’s tourism secretary has admitted that hotel occupancy in Tulum has plunged to 15 percent, the lowest level in the destination’s history, as the region struggles with an unusually heavy sargasso season and reduced airline capacity.

Tourism Secretary Bernardo Cueto Riestra said Playa del Carmen is recording occupancy of 30 percent, but described the overall downturn as a wake-up call for the industry, particularly for hotels and the wider tourism service chain.

Cueto said the visitor slump stems from two factors: an atypical influx of sargasso seaweed that has affected beaches and altered conditions that national and international travelers traditionally expect, and airlines cutting some frequencies to the Mexican Caribbean because of higher fuel costs. That has reduced flight availability and, in turn, the number of tourists reaching Quintana Roo’s destinations.

The situation is especially worrying in Tulum, which in recent years had become one of the state’s premier tourist attractions. The low occupancy is already having direct consequences on hotel operations: some properties have chosen to close temporarily, while others have announced changes to their operating schedules and are working only during higher-demand seasons, Cueto said.

In late July, the independent monitoring platform Sargasso Monitor reported that 11 beaches in Quintana Roo had excessive levels of the macroalgae, with Mahahual and Tulum’s tourist areas among the most affected.

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By Laura Castillo

Laura Castillo covers tourism, business, and economic development across Cancún, Playa del Carmen, Tulum, and the wider Riviera Maya for Riviera Maya News & Events. She tracks the region's most important business stories — from hotel investments and airline route expansions to real estate market trends and local economic policy — helping English-speaking readers stay informed about the economic pulse of Mexico's Caribbean coast.Laura has been reporting on Quintana Roo's tourism sector since 2020, closely monitoring developments in Cancun's hotel zone, Tulum's rapidly growing commercial corridor, and the evolving business landscape in Playa del Carmen. Her coverage includes corporate investments, employment trends, infrastructure projects, and the economic impact of events like sargassum seasons and hurricane preparation.Before joining Riviera Maya News & Events, Laura worked in business development and market analysis in the Riviera Maya region, giving her first-hand insight into how tourism, real estate, and local commerce intersect. She is fluent in English and Spanish.For story tips: laura@rivieramayanews.mx