Chetumal, Quintana Roo — Quintana Roo’s Missing Persons Commission is undergoing a major restructuring to strengthen search operations, expand specialized staff, and improve coordination across the state’s 11 municipalities.
Commission head Haydé Saldaña Martínez announced the plan, which aims to enhance the agency’s operational structure to respond more effectively to missing persons reports. The strategy includes bolstering collaboration with municipal governments to standardize procedures and establish local commissions.
The commission is also pushing for formal agreements to streamline institutional actions and improve coordination between federal, state, and local authorities. Additionally, it will reinforce partnerships with the State Prosecutor’s Office and the Public Security Department to activate search protocols immediately.
New Operational Teams in Strategic Areas
As part of the reorganization, the commission will open new operational fronts in Playa del Carmen and Tulum to expand territorial coverage. These areas will receive support from the southern search team, which includes brigades from Chetumal, Felipe Carrillo Puerto, Bacalar, and Mahahual.
The strategy seeks to improve response times during location operations and strengthen institutional presence in municipalities with higher demand. The new structure will also enable faster handling of citizen reports and better coordination with security forces.
Cancún to Gain More Specialized Staff
The Missing Persons Commission will expand its team in Cancún with eight new members to strengthen operational and administrative work. The new hires will include a psychologist, a criminologist, a lawyer, and personnel specialized in missing persons searches.
In Tulum, an additional field operative will join to reinforce search operations in that area. The staff expansion will also enhance direct support for families during search processes.
Coordination with Collectives and Families Strengthened
The commission currently maintains permanent operations in the state’s northern and southern zones with 24-hour active guards. These actions include immediate searches, distribution of missing persons bulletins, hospital verifications, and constant accompaniment for families during location processes.
Saldaña Martínez noted that the institutional reorganization will strengthen external outreach efforts. She also reported holding an initial meeting with collectives and families to hear proposals for improving operational work.
Among the established commitments are formal meetings every three months, in accordance with the commission’s founding agreement. Coordination with the State Prosecutor’s Office remains active to ensure searches launch immediately under standardized protocols.
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