Quintana Roo Cyber Police Remove 278 Social Media Profiles Over Alleged Cybercrimes

Cancún, Quintana Roo — Quintana Roo’s cyber police unit removed 278 personal profiles, 139 posts and 22 pages or digital groups last week as part of its effort to protect children online, officials said.

The Cyber Police Directorate, part of the state Public Security Department (SSC), also handled 235 cybercrime complaints across Quintana Roo during the same period. Officials forwarded all of those complaints to the State Prosecutor’s Office (FGE) to pursue investigations and assign criminal responsibility.

Authorities said the takedowns formed part of permanent virtual patrol operations aimed at spaces that posed a direct risk to users by promoting or facilitating illegal conduct, scams and harassment.

The department warned that while cellphones, online video games and mobile apps offer educational and entertainment benefits, they also expose minors to threats including contact with strangers, fake profiles, theft of sensitive information and misuse of personal data.

Tips for Parents and Guardians

The Public Security Department stressed that preventing cybercrime starts at home through close supervision and constant communication. Rather than banning technology outright, it recommends:

  • Building trust: Maintain open dialogue so children immediately report strange messages, threats or uncomfortable content.
  • Recognizing risks: Teach children not to share personal data, real-time locations or photographs with unverified people.
  • Active supervision: Use parental control tools and regularly review the applications and video games children use.

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By Javier Mendez

Javier Mendez covers public safety, law enforcement, and legal affairs in Quintana Roo. He monitors official reports from the FGE (State Prosecutor's Office), the Mexican Navy, and municipal police to deliver accurate English summaries of crime, trafficking cases, arrests, and court rulings affecting the Riviera Maya region.Javier has been covering crime and public safety news since 2023, reporting on cases ranging from felony arrests and human trafficking investigations to court proceedings and organized crime-related incidents across Cancún, Playa del Carmen, Tulum, and Chetumal. His reporting provides English-speaking residents and travelers with reliable, timely information about safety conditions in Quintana Roo's major tourist destinations.Javier works closely with official government sources and press offices to verify facts before publication, and maintains an archive of law enforcement communications to provide context for ongoing stories. He is dedicated to accurate, factual reporting on complex safety issues that affect both residents and visitors to the region.For story tips: javier@rivieramayanews.mx