Quintana Roo Cyber Police Handle 235 Complaints and Remove 278 Posts and Profiles

Chetumal, Quintana Roo — The Quintana Roo Cyber Police Directorate handled 235 complaints involving online crimes and took down 278 profiles and posts, along with 22 pages and groups, state officials said.

The unit, which operates under the state Public Security Department, said the removals were part of efforts to strengthen digital safety and prevent internet-facilitated crime.

Among the complaints, 36 involved cyber harassment, 24 involved illegitimate debt collection carried out through threats, 16 involved Nigerian-style fraud schemes and 12 involved online fraud. The remainder covered other incidents tied to the use of digital platforms.

The directorate also removed 76 posts containing false information and 63 posts linked to the possible sale of psychoactive substances, according to the department.

Prevention Work in Schools

As part of its cybersecurity outreach, specialized personnel gave webinars and in-person talks to students at several schools: Secundaria Salvador Lizárraga Carrillo in Chetumal; Secundaria Islas Hermanas Cancún, Mujeres in Isla Mujeres; and Colegio IMME Campestre Primitivo Alonso, Colegio Paulo Freire and Colegio Álamos, all in Cancún.

Officials said the sessions aim to give children and teenagers tools to identify risks online, prevent behavior such as cyber harassment and strengthen digital self-protection habits.

The unit also posted prevention messages on its official social media accounts to help residents recognize potential threats and avoid becoming victims of cybercrime.

In addition, the Cyber Police Directorate took part in the CyberSec Tour 2026 forum, aimed at cybersecurity specialists and industry figures, where it presented its functions and the mechanisms it uses to work with service providers on preventing and investigating online crimes.