“$5,700 Fines for Unregistered Tourism Services in Quintana Roo: What You Need to Know”

Promotional graphic for Registro Estatal de Turismo de Quintana Roo featuring a scenic view of Tulum's coastline with turquoise waters and ancient ruins atop a cliff.

The state tourism law regulations are set to be published soon, with fines of up to $5,700 for service providers who fail to register with the State Tourism Register (Retur-Q). This includes vacation rentals. The state Secretary of Tourism, Bernardo Cueto, stated that once the regulations are published, registration will be mandatory for all companies and tourist service providers. Only after this requirement is met, can sanctions be applied.

The Retur-Q is designed to provide a comprehensive list of tourist service providers in the state, improving the competitiveness of destinations within the Mexican Caribbean. The head of the Sedetur emphasized that the regulations are intended to organize and regulate actions that benefit tourism. Quintana Roo is a well-established state in this sector and requires more advanced systems to maintain order.

The Retur-Q, launched in August 2022, was introduced as a tool to enhance the management of tourism and provide security and confidence to travelers. This is achieved by fully identifying companies offering a range of services, from hotels and vacation packages to all types of tourist services.

The requirement for tourist service providers to register with Retur-Q was established prior to the reform. However, the recent modification to the tourism law, approved by the state congress in February, more precisely defines who is required to register.

The modification of the Quintana Tourism Law includes an increase in fines for vacation rentals or tourist services that fail to register. However, Bernardo Cueto Riestra, head of Sedetur, assured that this is not an attack on entrepreneurs. The aim is not to tax service providers or entrepreneurs, but rather to ensure order and security in the tourism sector.


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