Uber Operations Halted: Legal Battle in Quintana Roo

Exterior view of the Quintana Roo Mobility Institute, Delegation Benito Juarez, with cars parked in front.

Uber, the ride-hailing giant, has hit a regulatory roadblock in Quintana Roo, Mexico, despite its recent victory against the state's Mobility Law. The federal court has maintained that the services provided by digital platforms like Uber are private and should not be regulated in the same way as public transport.

The court argued that the Quintana Roo legislator had imposed "prohibitive restrictions" through the Mobility Law. According to the law, any transport service, be it public or private, provided via digital platforms, can only operate with a permit for the driver and authorization for the company. These permits and authorizations are issued by the state's transportation regulatory body.

The law also specifies that drivers must carry a permit issued by the regulatory body. They must adhere to the stipulated rate, route, and other contract terms and conditions. Additionally, they are required to have a copy of a current comprehensive insurance policy that covers the passenger and protects against third-party damage.


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