Tulum Businessman Urges Objective Reporting to Protect Destination’s Image

Tulum, Quintana Roo — A local businessman is calling on media outlets to report objectively on Tulum, arguing that exaggerated coverage of crime and economic struggles is damaging the destination’s reputation and discouraging visitors.

Helbert Belmont said that while criminal incidents do occur and should not be downplayed, the daily reality for most residents is far less alarming than some reports suggest. He noted that he regularly goes about his activities with his family without fear of robbery or assault, and urged against generalizations that create a distorted perception of the town.

“I’m not saying there are no cases, because there are, but we are not in a tragedy or at peak violence as is sometimes said. I can walk with my family and my children in Tulum without any problem. What we ask is that the truth be told and that things not be magnified,” Belmont said.

On the economic front, he acknowledged that a drop in tourism has forced some businesses to close, but insisted that most establishments remain open and are weathering the low season. He said portraying Tulum as a “ghost town” does not reflect reality and ultimately hurts those who keep their businesses running and continue to serve visitors.

Belmont added that the destination’s recovery depends not only on addressing its challenges but also on promoting its natural, cultural, and tourist attractions. He argued that balanced coverage, grounded in facts and context, would help strengthen visitor confidence and support the efforts of business owners and workers betting on Tulum’s economic revival.

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By Laura Castillo

Laura Castillo covers tourism, business, and economic development across Cancún, Playa del Carmen, Tulum, and the wider Riviera Maya for Riviera Maya News & Events. She tracks the region's most important business stories — from hotel investments and airline route expansions to real estate market trends and local economic policy — helping English-speaking readers stay informed about the economic pulse of Mexico's Caribbean coast.Laura has been reporting on Quintana Roo's tourism sector since 2020, closely monitoring developments in Cancun's hotel zone, Tulum's rapidly growing commercial corridor, and the evolving business landscape in Playa del Carmen. Her coverage includes corporate investments, employment trends, infrastructure projects, and the economic impact of events like sargassum seasons and hurricane preparation.Before joining Riviera Maya News & Events, Laura worked in business development and market analysis in the Riviera Maya region, giving her first-hand insight into how tourism, real estate, and local commerce intersect. She is fluent in English and Spanish.For story tips: laura@rivieramayanews.mx