Quintana Roo Reviews Mobi Transit System for Accessibility in Cancún and Playa del Carmen

Cancún, Quintana Roo — Officials in Quintana Roo are reviewing the Mobi public transit system to ensure it accommodates people with disabilities, ahead of the network’s planned expansion to Playa del Carmen.

Emiliano Sánchez Reyes, director of the state Institute for Development and Attention to Persons with Disabilities, said the review is being carried out jointly with his agency. Mobi, short for Movilidad para el Bienestar, is already operating in Cancún.

Sánchez Reyes said officials have already identified the locations for bus stops in downtown Playa del Carmen, chosen with mobility considerations for passengers with disabilities in mind.

The system requires people with disabilities to register in order to receive a preferential fare. Sánchez Reyes said that same registration process will also help the state update its data on this population.

The institute is newly created and has a governing board that includes representatives from all 11 municipalities, a structure intended to channel complaints and needs from residents with disabilities — particularly regarding roads and regulations that require harmonization across the state.

Sánchez Reyes acknowledged that some streets are too narrow to easily accommodate inclusive infrastructure, but said the goal is to make progress year by year.

“We want Cancún and Playa del Carmen to be accessible cities in a few years. It is difficult work, but we are going step by step,” he said.