Green Angels Aided 1,800 Tourists in Quintana Roo During Summer

Cancún, Quintana Roo — Mexico’s Green Angels highway assistance service helped about 1,800 tourists in Quintana Roo during the summer vacation period, recording more than 690 roadside assists between July 17 and August 30.

Eduardo García Valdelamar, head of the agency’s services in Quintana Roo, said the number of assists was up 2% from the same period a year earlier, despite the corps operating with a smaller fleet.

Tire failures accounted for most of the calls. Crews frequently found vehicles without a spare tire or drivers lacking the tools to change one. The problem has also grown because many newer models come with a temporary tire repair kit instead of a spare.

Personnel also handled overheated engines, clutch and transmission failures, and problems with ignition, starting and fuel systems.

Federal Highway 307 saw the highest demand, especially on routes between Cancún, Puerto Morelos, Playa del Carmen, Puerto Aventuras and Tulum.

García Valdelamar said the increase in service calls is notable because the fleet in Quintana Roo has been reduced to 10 vehicles from 18 last summer.

“We managed to get that increase, which may seem small but was actually considerable, since we had eight fewer vehicles,” he said.

About 91% of the tourists assisted during the holiday period were domestic visitors, and the remaining 9% were international travelers.