Family’s Cat Dies After Routine Surgery at Akumal Clinic

TULUM, Quintana Roo — A family from Akumal is accusing the Akumalix veterinary clinic of alleged medical negligence after their cat died just days after what was described as a routine surgery. The case has sparked outrage on social media and reopened the debate regarding the lack of control and sanitary oversight in veterinary clinics and offices within the municipality.

According to the testimony of the owner, identified as Zuri, the surgery was performed on Monday, November 3, by a veterinarian named Victor, who assured her it was a simple procedure. However, hours after the surgery, the pet began to experience intense pain, weakness, and a lack of response to treatments, while the clinic staff failed to provide clear information about its condition.

"They told me it was a minor thing, but my cat started to suffer and they wouldn't give me an explanation. They just told me to wait," the owner recounted.

The situation worsened two days later. On Wednesday, November 5, Zuri returned to the establishment to request urgent attention. According to her testimony, the animal received an injection that caused a nosebleed and involuntary defecation, dying minutes later.

The family stated that the business owner, identified as Emmanuel, offered to cover the cremation costs, but subsequently removed the body without consent to perform a supposed necropsy, in addition to taking photographs of the corpse.

"We feel intimidated. It's not just about the money, but about the respect and the pain they caused," declared Zuri.

The owner also alleged that both veterinarians participate in sterilization campaigns in nearby communities, which, she said, represents a risk if they lack adequate preparation and protocols.

"If they are not qualified, they can continue to harm more animals. I don't want another family to go through what we went through," she expressed.

The case has raised concern among animal protection groups and local associations, which are demanding stricter regulation and mandatory verification of the veterinary clinics operating in Akumal and Tulum. According to activists, many establishments operate without updated sanitary licenses or certified personnel, leaving pet owners without guarantees or effective avenues to demand accountability.

The affected family is considering filing a formal complaint with the State Attorney General's Office and the Office of the Attorney for Environmental Protection, with the aim of having those responsible investigated and setting a precedent in matters of animal medical ethics and care.

"Animals trust us and they deserve respect, not indifference," concluded Zuri, while demanding justice for the death of her pet and an end to impunity in the municipality's veterinary services.