CROC Threatens Strike at 10 Hotels in Quintana Roo Over Wage Disputes

Workers at a hotel in Quintana Roo

Playa del Carmen, Quintana Roo — The Revolutionary Confederation of Workers and Peasants (CROC) has initiated strike procedures against 10 hotels in northern Quintana Roo, demanding wage revisions and improved benefits for workers. If agreements are not reached, walkouts could begin after October.

The strike notices were filed through the National Union of Food, Beverage, Tourism, Hotel, Gastronomy and Related Industries, a union affiliated with CROC. The demands are registered with the Labor Court in Chetumal, where a conciliation hearing is scheduled for October 8. If no agreement is reached, strikes could begin seven days later, according to labor regulations.

“The extension of the pre-strike period requested by the plaintiff union is authorized for October 15, 2026, at 1:00 p.m. Accordingly, the new date for the conciliation hearing is set for October 8, 2026, at 1:00 p.m., to be held in the oral chamber of this labor court,” reads the court orders.

The hotels involved in the collective labor dispute are: Grand Riviera Princess, Viva Wyndham Maya, Excellence Coral Playa Mujeres, H10 Ocean Riviera Paradise, Grand Palladium Costa Mujeres Resort and Spa, Las Golondrinas, Grand Velas All Suites and Spa, Fishermen’s Village, Iberostar Cozumel, and Iberostar Playa Paraíso.

The potential strikes would affect properties in Playa del Carmen, Tulum, Cozumel, and the mainland area of Isla Mujeres, where CROC has a presence through the union. The strike demands were filed in 2025, marking one year of ongoing labor disputes.

Recently, the same union confederation reached agreements on collective contract revisions at the Xcaret, Xel-Há, and Xenses parks, as well as the Hotel Xcaret México, part of the same ecotourism chain. In those cases, favorable agreements were reached and the matters were closed.

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By Laura Castillo

Laura Castillo covers tourism, business, and economic development across Cancún, Playa del Carmen, Tulum, and the wider Riviera Maya for Riviera Maya News & Events. She tracks the region's most important business stories — from hotel investments and airline route expansions to real estate market trends and local economic policy — helping English-speaking readers stay informed about the economic pulse of Mexico's Caribbean coast.Laura has been reporting on Quintana Roo's tourism sector since 2020, closely monitoring developments in Cancun's hotel zone, Tulum's rapidly growing commercial corridor, and the evolving business landscape in Playa del Carmen. Her coverage includes corporate investments, employment trends, infrastructure projects, and the economic impact of events like sargassum seasons and hurricane preparation.Before joining Riviera Maya News & Events, Laura worked in business development and market analysis in the Riviera Maya region, giving her first-hand insight into how tourism, real estate, and local commerce intersect. She is fluent in English and Spanish.For story tips: laura@rivieramayanews.mx