Cinepolis in Playa del Carmen Suspended for Unsanitary Conditions

COFEPRIS suspended the establishment and affixed four notices. Cinépolis charged with solving the hygiene problems and fined.

Once again, the Federal Commission for the Protection Against Sanitary Risks in Quintana Roo carries out surprise operations in establishments and entertainment chains in Playa del Carmen. Officials discovered that the movie theatre complex Cinépolis was deficient is several areas.


According to information from COFEPRIS, on the afternoon of Friday, July 9, personnel from from the federal agency visited Plaza Las Américas located in the municipality of Solidaridad, for an inspection of all the movie theatre areas and to verify hygienic conditions.

During the tour, they discovered that certain hygiene measures were not being complied with. Expired food was found and it was discovered that they were using water for ice that did not meet the minimum levels of purification. Additionally, two employees were not following hygiene protocols mandated for this type of business.

Faced with this noncompliance, representatives of COFEPRIS alerted the manager to advise him that the facilities would be suspended. In addition to the suspension, there would be a fine although the amount was not revealed to media sources. It has been confirmed, that as of Sunday, Cinépolis was already operating again as normal.

“Suspension of works and services of this establishment as a health security measure based on articles 393, 295, 397, 402, 403, 404, section VII, 411, 412 and 424 of the General Health Law for violation of the sanitary provisions,” say the notices affixed by COFEPRIS.

In addition to verifying that the hygiene standards are met in the products and the facilities, the federal officials were also confirming that Cinepolis was in compliance with the sanitary protocols to prevent the spread of COVID-19, which were imposed by the authorities of all three levels of government.

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Source: La Verdad Noticias