Cancún Residents and Businesses Complain of Soaring Power Bills and Outages

Cancún, Quintana Roo — Residents and business owners in several Cancún neighborhoods are complaining about sharply higher electricity bills from CFE, the Federal Electricity Commission, while the city also contends with recurring power outages.

Complaints have been reported in Haciendas del Caribe, Galaxias Guadalupana, Regions 91, 92, 93, 100, 101, 102, 220 and 221, as well as Los Héroes, Alejandría and Petén.

One resident of Region 103 said she went to ask for an explanation after receiving a bill for 6,108 pesos, when she previously paid about 1,900 pesos. Other users in the area also reported significant increases.

The discontent also extends to the commercial sector. According to testimony posted online, some businesses have received invoices running into the tens of thousands of pesos, with reports as high as 120,000 pesos. Business owners say such charges could jeopardize the operations of small and medium-sized enterprises.

The high bills accompany blackouts reported across different points of Cancún. Residents question why supply failures coincide with increases in their bills and are asking that meter readings be checked to determine whether the amounts actually reflect consumption.

Those affected are demanding a clear explanation for the variations and individual reviews of their cases. Meanwhile, high temperatures and constant use of air conditioning keep electricity demand elevated during this season.