Activist Cites Irregularities, Untrained Staff at Cancún Animal Welfare Center

Cancún, Quintana Roo — Administrative irregularities and a shortage of qualified staff at the Benito Juárez municipal Animal Welfare Center are putting both animals and public health at risk in Cancún, according to animal activist Sara Rincón Gallardo, president of the Luum Balicheo Animal Protection Society.

“The problem is that the center is being run by the seat of its pants, without a qualified veterinarian, an animal scientist or a businessperson watching over the center’s money,” Rincón Gallardo said. “Instead, they have brought in people from anywhere, without training, and there is a conflict of interest because the woman in charge is the owner of a shelter.”

She said the center routinely rejects residents who ask for help. People who find injured or stray animals are repeatedly turned away and told the facility does not function as a shelter, generating a steady stream of complaints.

Rincón Gallardo described the situation inside the center as institutional negligence that could have serious public health effects, especially because no large-scale rabies vaccination campaigns have been held in the areas that need them most. Previous administrations carried out health clinics twice a year, but the current municipal government has suspended those efforts, she said.

She estimated that as many as 10 animal abuse cases are reported each day in the municipality, including poisonings, hit-and-runs and extreme cruelty in public spaces. She also warned about the theft of purebred dogs for illegal sale in other states of the Yucatán Peninsula.

“The center’s failure to operate has even forced the prosecutor’s office to intervene in animal abuse complaints to fill the gap left by municipal authorities,” Rincón Gallardo said. “Any animal that is on a public street and is sick, has been run over or poisoned — the animal center is obligated to respond immediately.”

She reiterated that the lack of medical specialists in charge of a public health institution is the main cause of the center’s deteriorating service and the delay in responding to emergencies.

She urged animal advocates to reject the continued neglect, saying that protecting animal species is essential to the future of Quintana Roo and to preserving the planet’s ecological balance.

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By Ana Reyes

Ana Reyes covers environmental policy, conservation initiatives, infrastructure projects, and political developments across the Yucatán Peninsula for Riviera Maya News & Events. She reports on issues from sargassum management and reef conservation to the Maya Train, coastal development, and state and federal policy affecting Quintana Roo and the broader peninsula.Ana has covered environmental and political news since 2023, tracking key developments in Mexico's environmental regulations, coral reef protection, coastal zone management, and the intersection of tourism development with conservation efforts. Her reporting spans from Cancun's hotel zone to the Sian Ka'an Biosphere Reserve and the culturally significant regions of the Yucatán interior.Ana is fluent in English and Spanish, and draws from a wide range of sources including government environmental agencies, conservation organizations, academic researchers, and local community leaders to provide balanced, well-sourced coverage. She is particularly focused on how environmental policy decisions affect the daily lives of residents and the long-term sustainability of the region.For story tips: ana@rivieramayanews.mx