Tulum Resident Asks Profeco to Inspect Gas Station

Tulum, Quintana Roo — A resident has asked Mexico’s Federal Consumer Prosecutor’s Office (Profeco) to inspect a gas station at the southern exit of Tulum after spotting workers apparently diverting small amounts of fuel into containers while serving customers.

The complaint was filed by Isaías Morales Caldero, who said he observed the practice at a station on Federal Highway 307, in the direction of Felipe Carrillo Puerto. He is requesting that authorities carry out an inspection to determine the purpose of the containers and confirm that consumers receive the full amount of fuel shown on the pump.

According to the complainant, during vehicle refueling, containers are placed near the pumps and small quantities of gasoline appear to be poured into them. He said the practice raised doubts about the workers’ procedures and whether the fuel being placed in those containers is part of an authorized process.

“I want to know why they have those large containers filled with gasoline. They fill one up and pour it in little by little,” Morales Caldero said, adding that Profeco should determine through a technical verification whether any irregularity exists.

He said an inspection would help clear up any suspicion of incomplete liters being dispensed. However, there is no official information so far confirming that the containers observed are related to customers receiving less fuel, so the case remains an allegation pending verification.

Gas stations are subject to verification procedures to ensure pumps correctly deliver the volume registered. Some technical checks may involve the use of containers for measurement, so it will be necessary to establish whether the containers in question are part of such a procedure or serve a different purpose.

Morales Caldero insisted that Profeco’s intervention would allow for a physical review of the equipment and a comparison between the volume registered by the pumps and the amount actually supplied.

The request seeks an official inspection to determine whether the station is operating in accordance with applicable rules and, if any anomaly is found, that corresponding measures be taken. Until that happens, it cannot be established that there is a fuel shortage or any direct impact on motorists.