Playa del Carmen Forces Firms to Fix Damaged Roads

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Playa del Carmen, Quintana Roo — The Playa del Carmen City Council, led by Mayor Estefanía Mercado, has approved a formal demand urging utility companies and construction firms to properly repair roads, sidewalks, and utility access points damaged by their projects.

The resolution, passed during a council session, responds to widespread public complaints about unsafe infrastructure. Mayor Mercado emphasized that the measure reinforces her administration’s commitment to corporate accountability and public safety.

“The most vulnerable populations are at risk when poorly repaired sidewalks endanger their safety. Companies can no longer act without taking responsibility for the people,” Mercado stated.

Specific Requirements for Companies

The approved demand outlines strict guidelines for companies, including:

  • Ensuring proper leveling of manhole covers and utility access points
  • Complying with technical standards for public works
  • Coordinating with the Secretariat of Infrastructure and Public Works
  • Correcting deficient repairs at no additional cost

The initiative aligns with broader urban planning policies aimed at improving pedestrian and vehicular safety while addressing recurring citizen complaints.

Additional Council Measures

During the same session, the council authorized Mayor Mercado and Treasurer Javier Regalado to sign agreements with the Federal Electricity Commission (CFE) to enhance the collection and allocation of public lighting fees. The agreements will remain in effect until September 29, 2027, with a possible 30-day extension.

Ongoing Oversight and Collaboration

Council members and the municipal auditor agreed that consistent follow-up is essential. A third working session with companies is scheduled for June 10 to evaluate progress and reinforce commitments to urban improvement.

Cultural Recognition Proposal

Councilwoman Anahiza Quiam introduced a separate initiative to designate the traditional Feast of the Virgin of Carmen as an intangible cultural heritage of Quintana Roo. The celebration, with over 60 years of history, holds deep significance for Playa del Carmen families.

The council’s actions reflect a dual focus on infrastructure accountability and cultural preservation.


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