Mexico’s Senate Votes 96-0 to Curb Telemarketing Harassment With New Do-Not-Call Registry

Interior view of Mexico's Senate chamber where lawmakers voted 96-0 to approve a reform curbing commercial telephone harassment

Mexico City — Mexico’s Senate voted 96-0 to approve a reform aimed at curbing commercial telemarketing harassment and strengthening consumer privacy protections, lawmakers announced.

The initiative, introduced by Senator Mayuli Martínez, seeks to give Mexicans greater control over how their personal data is used and to let them formally state that they do not want to receive advertising calls — even when companies persist in contacting them after being told to stop.

Speaking before the full Senate, Martínez said the measure would create a Public Registry Against Commercial Telemarketing Harassment, a free list that people can join if they do not wish to receive advertising calls. Companies would be required to check the registry and honor those wishes.

“What it seeks to address and resolve is a social problem that has grown alarmingly in our country: commercial telemarketing harassment,” she said.

The senator said one of the reform’s main goals is to shield people from telephone advertising they receive against their will. “This initiative seeks to protect the privacy of consumers,” she said.

Martínez also stressed that people must have a real option to say they do not want these calls, and that companies must respect that decision. The measure further aims to prevent firms from dodging responsibility by claiming the calls were placed by third parties.

The Quintana Roo legislator described the reform as directly beneficial to the public. “It is a concrete measure that is directly useful to citizens,” she said.

With its approval, she added, Mexico takes a step toward stronger consumer protection mechanisms and new tools to deter commercial telemarketing harassment. “With this, we will be curbing commercial telemarketing harassment in our country to a large extent,” she said.

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By Javier Mendez

Javier Mendez covers public safety, law enforcement, and legal affairs in Quintana Roo. He monitors official reports from the FGE (State Prosecutor's Office), the Mexican Navy, and municipal police to deliver accurate English summaries of crime, trafficking cases, arrests, and court rulings affecting the Riviera Maya region.Javier has been covering crime and public safety news since 2023, reporting on cases ranging from felony arrests and human trafficking investigations to court proceedings and organized crime-related incidents across Cancún, Playa del Carmen, Tulum, and Chetumal. His reporting provides English-speaking residents and travelers with reliable, timely information about safety conditions in Quintana Roo's major tourist destinations.Javier works closely with official government sources and press offices to verify facts before publication, and maintains an archive of law enforcement communications to provide context for ongoing stories. He is dedicated to accurate, factual reporting on complex safety issues that affect both residents and visitors to the region.For story tips: javier@rivieramayanews.mx