Maya Train Staff Expose Harassment and Nepotism

Felipe Carrillo Puerto, Quintana Roo — A serious complaint of workplace harassment and nepotism has come to light, targeting the station chief of the Maya Train in Felipe Carrillo Puerto, retired Mexican Army Major Jaime David Silva García, and his inner circle. Employees and former workers accuse the official of creating a toxic work environment, marked by threats, humiliation, and the use of vacant positions to benefit relatives and friends.

The accusations, made public by several workers, reveal that Silva García issued explicit orders to his staff to harass a group of female employees. The station supervisor, Antonio Pool, disclosed that he received direct instructions from the station chief, which included phrases such as: "I need you to control those damn women for me" and "I need you to find the smallest mistake so you can write them up."

The harassment orders were primarily directed at the ticket sellers, who had become "inconvenient" for Silva García and his team for questioning the "voluntary" contributions they were required to make to buy supplies and decorations for the station, and for refusing to participate in social gatherings organized by the harasser.

The environment of harassment has provoked the resignation of at least three female employees, including engineers Karen Janet Castro Ek and Zazil Nallely Be Hoil.

In the case of Castro Ek, a colleague reported that the former worker came to fear for her personal safety due to the intensity of the harassment. Antonio Pool, the supervisor, has refused to carry out the harassment orders against his coworkers and has filed official reports documenting the mistreatment, which has escalated the harassment against him. As retaliation, Pool is the only employee in the Maya Train station network who has a "split" work schedule, which forces him to be away from his home practically all day without a clear operational justification, according to his testimony.

Supervisor Pool expressed the feeling of vulnerability felt by employees, as any complaint to Human Resources, the Operational Sub-Manager, or the Zone Chief results in them being reported back to station chief Silva García, who has placed his close associates in key positions.

The complaint also points to the simulation of calls to fill vacancies. Employees assert that the selection process has been a "circus" to comply with a protocol, as the positions end up being given to people close to the station chief's circle.

The Customer Service position was filled by Jesús Reyes Tuz Puc, the husband of the Human Resources manager, Erika Guadalupe Martín Dzidz. The boyfriend of the Customer Service manager, María Alejandra Solís Sulub, was promoted in just two months from maintenance liaison to Operational Sub-Manager. Another Customer Service employee placed his wife as a ticket seller.

These actions contravene an internal memorandum from the Maya Train's Territorial Management Directorate, dated September 26, which reminds staff of the need to carry out hiring processes impartially and to "verify that no family relationships exist" between management positions working in the same station.

In March 2025, engineer Betsi Citlali Cohuo Cel attempted to file a formal complaint with the Maya Train's Internal Control Body for workplace harassment and humiliation. However, the body refused to accept her complaint. In the document, Cohuo Cel narrates situations of abuse, such as being prohibited from approaching her female colleagues, having her lunch break constantly interrupted to send her on unnecessary tasks, and the fear she felt when the Station Chief raised his voice and told them: "let's analyze whether it's convenient for us to get along or not; since because of one, the other might get dragged under."

Another former worker, the graduate Maricarmen Flores, who was also subjected to harassment and intimidation—even overhearing the Human Resources manager say "treat her badly so she leaves quickly"—submitted her resignation in March 2025, affected in her physical and emotional health.

Faced with the lack of response from the Maya Train authorities, employees have decided to make public the situation of permanent harassment led by Silva García, who before holding this position, served as Director of Public Security of Elota, Sinaloa.