Tulum, Mexico — The experience of visiting the Jaguar Park has been tarnished by the presence of individuals operating irregularly in its immediate surroundings. Both domestic and foreign tourists have reported being victims of fraud committed by supposed tourist promoters, known as "jaladores," who offer services without official authorization or identification.
The most recent case involves a family from Belize, who reported being deceived by individuals who charged them for the use of transport carts and other supposed amenities available within the park. Upon entering, the tourists discovered that access to the facilities was completely free and that the promised services simply did not exist.
This incident is not isolated. In recent weeks, complaints have accumulated from visitors recounting similar situations: people approaching them in the vicinity of the park, offering packages, tours, or "amenities" that are not actually endorsed by any authority and are not part of the official services of the venue.
The lack of regulation and supervision at the access points has turned the area around the Jaguar Park into fertile ground for fraud, where those who take advantage of visitors' lack of information operate without restriction.
The situation not only damages the destination's image but also puts the economic and emotional security of those who arrive with expectations of enjoying the nature and culture tourism promoted by the park at risk.
The absence of surveillance, clear signage, and trained personnel at the access points leaves tourists vulnerable to these deceptions. As long as effective control measures are not implemented and unpermitted operators are allowed to act freely, the destination risks losing the trust of those who choose it as part of their experience in the Riviera Maya.
The scam not only harms the tourist but also discredits the efforts of those who do work legally and with a commitment to the development of the region.
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