Guardian of Girls Allegedly Harassed by Neighbor in Cancun Says Police Failed to Respond to Threats

A woman stands at the gate of her home in Cancun, looking distressed.

Cancun, Quintana Roo — The case of two girls allegedly harassed by a neighbor escalated over the weekend when their guardian reported that she and her family were threatened and intimidated at their home. She also accused the Municipal Police of failing to respond despite her calls to the 911 emergency number.

According to the woman’s account, a relative of the previously reported neighbor came to her house. During the altercation, she said, she was insulted and the visitors shook the property’s gate. The complainant stated that one of the companions issued a death threat against her son, forcing the young man to temporarily leave the home to avoid a confrontation.

“I feel so frustrated because I can’t protect my family,” the woman said, adding that she felt abandoned despite seeking help from various agencies. She said she made two calls to 911 requesting police assistance, but no patrol car arrived while the incident was occurring. She also said she sent messages asking for intervention from municipal authorities but received no immediate response.

The complainant said a recording captured the threats against her son, which could become part of the authorities’ investigation.

As a follow-up to the case of alleged sexual abuse against the same girls, attributed to a direct relative, she reported that she was referred to the Municipal Women’s Institute, where she met with a lawyer for legal guidance and support in the ongoing proceedings related to the alleged harassment and the latest events.

She reiterated that her main concern is the safety of the girls and called for stronger protective measures and a timely investigation into both the initial allegations and the threats she says she received. As of press time, the Public Security authorities had not reported any intervention related to the incident.

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By Javier Mendez

Javier Mendez covers public safety, law enforcement, and legal affairs in Quintana Roo. He monitors official reports from the FGE (State Prosecutor's Office), the Mexican Navy, and municipal police to deliver accurate English summaries of crime, trafficking cases, arrests, and court rulings affecting the Riviera Maya region.Javier has been covering crime and public safety news since 2023, reporting on cases ranging from felony arrests and human trafficking investigations to court proceedings and organized crime-related incidents across Cancún, Playa del Carmen, Tulum, and Chetumal. His reporting provides English-speaking residents and travelers with reliable, timely information about safety conditions in Quintana Roo's major tourist destinations.Javier works closely with official government sources and press offices to verify facts before publication, and maintains an archive of law enforcement communications to provide context for ongoing stories. He is dedicated to accurate, factual reporting on complex safety issues that affect both residents and visitors to the region.For story tips: javier@rivieramayanews.mx